Ke7 FAQ – All your questions answered here

No. Under ke7's rules, only one account can be created per mobile number or email address. If multiple accounts are found for the same person, all accounts will be closed and any funds held may be forfeited.

Login Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email, receive an OTP code, and set a new password. If you run into any issues, reach out via live chat.

KYC (Know Your Customer) is an identity verification process. ke7 may request a photo of your national ID or passport when you make a large withdrawal for the first time. This is done for your security — to ensure no one else can access your account.

On ke7 Login and go to the Wallet or Deposit section. Choose your preferred payment method — mobile banking, bank transfer, or e-wallet. Enter the amount and follow the instructions. Most deposits are credited within 5 minutes.

The minimum deposit amount on ke7 varies by payment method. Mobile banking typically has a set minimum deposit. Log in and visit the deposit section for the most up-to-date information.

Deposits are typically credited to your account within 5–15 minutes. If the funds haven't arrived after 30 minutes, contact us via Live Chat with a screenshot of the transaction. Please have your bank or mobile banking reference number on hand.

Withdrawals on ke7 are generally processed within 15 minutes to a maximum of 24 hours. Mobile banking transfers are usually faster. For a first-time large withdrawal, KYC verification may be required, which can take a little longer. On the withdrawal page View more details.

ke7 generally does not charge any platform fee for withdrawals. However, your bank or mobile banking provider may apply their own transaction fees. Check the withdrawal section or contact support for details.

The minimum withdrawal amount on ke7 varies by payment method. To find the latest limits, Login and go to the withdrawal section, or ask via live chat.

New to ke7 Register and make your first deposit to automatically receive the welcome bonus in your account. Provide accurate information during registration and complete your first deposit within the specified time to qualify.

Yes, but to withdraw winnings earned from a bonus, you must meet the specified wagering requirements — for example, you may need to wager a certain multiple of the bonus amount. For full terms and conditions, Terms and Conditions Read.

ke7 offers weekly and monthly reload bonuses and cashback for regular users. Log in and check the Promotions page to claim offers. VIP members receive higher cashback rates. VIP Learn more.

ke7 offers over 100 sports markets including cricket, football, badminton, tennis, and basketball. Cricket and football have the highest number of events for Bangladeshi users. On the Bet Page View all options.

Live Betting means placing bets in real time during an ongoing match. Odds shift moment to moment based on how the game unfolds, making it more thrilling than regular betting — though quick decisions are essential. ke7's Live Betting is powered by the highest-quality real-time data available.

Generally, once a bet is confirmed on ke7, it cannot be cancelled. However, in certain cases you can settle a bet before the match ends using the "Cash Out" feature. If the Cash Out option is available, you'll see it on your betting slip.

ke7's In Live Casino A wide range of games is available, including Live Roulette, Live Blackjack, Live Baccarat, Live Poker, Dragon Tiger, and Andar Bahar. All games are played directly with real dealers.

Yes, ke7's Live Casino runs smoothly on both mobile browsers and the app. For the best experience, use a stable internet connection. The ke7 app delivers even better Live Casino performance. Download the App।

Yes. ke7 keeps user funds in a separate account, completely segregated from the company's operational funds. Your account is protected through TLS 1.3 encryption, real-time fraud detection, and regular security audits.

Change your password immediately and notify ke7 via live chat support. The support team will temporarily lock the account and investigate. Enable two-factor authentication (2FA) to protect your account going forward.

No. ke7 never shares personal information with third parties unless legally required. To learn more about our data protection policy, Privacy Policy Read.

ke7 App Download Page to download the app. It is available for both Android and iOS devices. Once downloaded, install the file — all steps are shown with screenshots on the page.

The ke7 app is generally faster than the website, and some exclusive offers are available on the app only. You can receive bonus and live match updates via push notifications. For older devices, the mobile website also works great.

Yes, the ke7 app supports all functions including deposits, withdrawals, betting, and playing games. Payments through the app are also faster and more secure. Withdraw Visit the Withdraw page to learn more.